Originally Posted by apegamer
If you're going to Gen Con and you want us to hold your book so that you can pick it up at the convention, let us know! Send an email to email@example.com. If we don't hear back before Tuesday, the 2nd, then we will ship your book as usual and you won't be able to pick it up at the convention. We will refund your shipping.
What information do we need to provide in the e-mail? I presume a simple "Hey, I'd like to pick my preorder up at Gen Con" wouldn't do it, since you'd presumably need to verify the identity of the person to tell which order to cancel shipping on.