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Thread: Site Crash?

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    Barbarian in the Playground
     
    Hbgplayer's Avatar

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    Default Site Crash?

    Last night, probably about 10:30 PDT, I tried to view both the forum and the comic, but I got a message that said that the site was unavailable for viewing at this time and to please try again later. I refreshed twice and the problem persisted, so I went on my way and came back about 11 or so and the site was fine. Was I the only one who experienced this, or has it been noted and I just overlooked it?
    (P.S. For Rawhide/the Mods, it was not this IP address, but my home IP.)
    Quote Originally Posted by PrometheusMFD View Post
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    Barbarian in the Playground
     
    BardGuy

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    Default Re: Site Crash?

    Was it this message:

    Website currently unavailable

    The website you are trying to access is currently unavailable. Please try again at a later time.
    If you are the site owner, here is a help resource to help resolve the issue.

    Because if so, I got it too. There was a cloudflare logo at the bottom, which if I remember correctly, was a script that was giving me and some other people trouble a while ago. Either way, I got into the site with the alt.giantitp url, and then got in the regular way a little while later.

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    Barbarian in the Playground
     
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    Default Re: Site Crash?

    Yes, I believe that that is what it said, and the logo. I couldn't remember exactly what it said while I was at work.
    I also had never experienced that error before, and therefore did not know that that is what the alt site is to go around.
    Quote Originally Posted by PrometheusMFD View Post
    I don't know what made me laugh harder, the original post or Hbgplayer's response
    One of the most interesting Derailments I've ever seen!
    Great Avatar by Ceika!

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    Ogre in the Playground
     
    HalfOrcPirate

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    Default Re: Site Crash?

    i dont think it was last night but i got the same message except it said the entire site was down and directed me to some site describing how to "repair" the site if i was an admin. refreshed less than 5 minutes later and it was fine so no big deal.

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    Default Re: Site Crash?

    same thing happened around the time I got the display error thingy yesterday
    Last edited by Togath; 2012-08-29 at 02:39 AM.
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    Default Re: Site Crash?

    That happens to me about every day, three or four times.

    It's just the server refusing to transmit the information when there are too many visitors at the same time loading pages. Usually a minute is enough before it works again.
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    Keeping it Simple in the Playground Administrator
     
    Rawhide's Avatar

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    Default Re: Site Crash?

    If you're receiving these messages, I want to know about it. Please include the following information:

    The exact error message

    When it happened and how long it lasted.

    If the alt site worked

    The results from pinging www.giantitp.com and alt.giantitp.com
    In Windows, you can get this by opening a command prompt (Start > Run > cmd, then press Enter), then typing "ping www.giantitp.com", press Enter, type "ping alt.giantitp.com", press Enter (both sans quotes)

    The results of a traceroute (aka tracert) to www.giantitp.com and alt.giantitp.com
    In Windows, you can get this by opening a command prompt (Start > Run > cmd, then press Enter), then typing "tracert www.giantitp.com", press Enter, type "tracert alt.giantitp.com", press Enter (both sans quotes)

    For full troubleshooting purposes, it would also be really good if you could include your public IP address at the time, you can send this to me in a PM. You can get this by going to Google and typing in "my ip" (sans quotes).

    "My Hobby: Replacing your soap with gravy" by rtg0922, Doll and Clint "Rawhide" Eastwood by Sneak

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    Barbarian in the Playground
     
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    Default Re: Site Crash?

    Quote Originally Posted by oblivion6 View Post
    i dont think it was last night but i got the same message except it said the entire site was down and directed me to some site describing how to "repair" the site if i was an admin.
    This is pretty much exactly what I saw. It also had a engraved-like cloud symbol in the background.

    Quote Originally Posted by Yora View Post
    That happens to me about every day, three or four times.

    It's just the server refusing to transmit the information when there are too many visitors at the same time loading pages. Usually a minute is enough before it works again.
    I experience those on a near-daily basis as well, but this was different; it wasn't a 500/503 error, it was a complete crash, on both the forum and the comic, which is the first time I've ever seen that happen.
    Quote Originally Posted by PrometheusMFD View Post
    I don't know what made me laugh harder, the original post or Hbgplayer's response
    One of the most interesting Derailments I've ever seen!
    Great Avatar by Ceika!

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    Bugbear in the Playground
     
    Snowbody's Avatar

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    Default Re: Site Crash?

    The exact error message
    Code:
    <html>
    <head><title>500 Internal Server Error</title></head>
    <body bgcolor="white">
    <center><h1>500 Internal Server Error</h1></center>
    <hr><center>cloudflare-nginx</center>
    </body>
    </html>
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    <!-- a padding to disable MSIE and Chrome friendly error page -->
    When it happened and how long it lasted.
    1:28 PM eastern, just for one load.

    If the alt site worked
    yes

    The results from pinging www.giantitp.com and alt.giantitp.com
    Code:
    Pinging www.giantitp.com [108.162.195.82] with 32 bytes of data:
    Reply from 108.162.195.82: bytes=32 time=36ms TTL=50
    Reply from 108.162.195.82: bytes=32 time=35ms TTL=50
    Reply from 108.162.195.82: bytes=32 time=36ms TTL=50
    Reply from 108.162.195.82: bytes=32 time=37ms TTL=50
    Pinging alt.giantitp.com [174.132.204.34] with 32 bytes of data:
    Reply from 174.132.204.34: bytes=32 time=59ms TTL=47
    Reply from 174.132.204.34: bytes=32 time=59ms TTL=47
    Reply from 174.132.204.34: bytes=32 time=59ms TTL=47
    Reply from 174.132.204.34: bytes=32 time=59ms TTL=47
    The results of a traceroute (aka tracert) to www.giantitp.com and alt.giantitp.com
    Code:
    Tracing route to www.giantitp.com [108.162.195.82]
    over a maximum of 30 hops:
    
    ...
      8    29 ms    29 ms    29 ms  xe-9-1-0.bar1.Cincinnati1.Level3.net [4.59.40.21
    ]
      9    36 ms    35 ms    37 ms  4.69.136.214
     10    35 ms    45 ms    35 ms  4.69.140.194
     11    36 ms    86 ms    35 ms  4.69.138.168
     12   212 ms   204 ms   202 ms  4.68.63.66
     13    40 ms    40 ms    40 ms  xe-4-0-7.ar2.ord1.us.nlayer.net [69.31.110.237]
    
     14    36 ms    36 ms    36 ms  as13335.xe-7-0-5.ar2.ord1.us.nlayer.net [69.31.1
    05.34]
     15    36 ms    36 ms    36 ms  www.giantitp.com [108.162.195.82]
    Code:
    Tracing route to alt.giantitp.com [174.132.204.34]
    over a maximum of 30 hops:
    
    ...
      8    51 ms    29 ms    28 ms  xe-9-1-0.bar1.Cincinnati1.Level3.net [4.59.40.21
    ]
      9    47 ms    35 ms    37 ms  4.69.136.214
     10    35 ms    36 ms    36 ms  4.69.140.194
     11    36 ms    35 ms    36 ms  4.69.138.166
     12    35 ms    35 ms    88 ms  4.53.98.26
     13    36 ms    36 ms    36 ms  ae7.bbr01.eq01.chi01.networklayer.com [173.192.1
    8.170]
     14    59 ms    93 ms    59 ms  ae20.bbr01.eq01.dal03.networklayer.com [173.192.
    18.136]
     15    61 ms    59 ms    59 ms  po31.dsr01.dllstx3.networklayer.com [173.192.18.
    225]
     16    60 ms    60 ms    59 ms  te2-1.dsr01.dllstx2.networklayer.com [70.87.255.
    66]
     17    65 ms    66 ms    59 ms  te5-1.car13.dllstx6.networklayer.com [70.87.254.
    234]
     18    60 ms    60 ms    59 ms  alt.giantitp.com [174.132.204.34]
    Public IP, and first 7 lines of traceroutes, sent by PM
    Last edited by Snowbody; 2012-09-04 at 12:36 PM.

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