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Thread: Issues With My Computer, Help!
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2012-11-04, 11:08 AM (ISO 8601)
- Join Date
- Aug 2010
- Gender
Issues With My Computer, Help!
Every time I boot up Norton and tell it to run a scan, it just shuts down saying there was an "Error During Scan" and then I'm told I have "Error 3048, 3". And then it doesn't know what to do. I may need a new security program. Yes, Norton is spyware, blah, blah, blah. I have the version you pay for, it's been fine for years.
Also, as of about Friday, my computer (which is one of those stupid little ASUS EEE PC things) been making a weird clicking noise that sounds like it's coming from under the "L" key, were the keyboard on the back of the laptop. Every time it makes this noise, it freezes up and shuts down. But when it shuts down I go to this weird black screen with a flashing white underscore in the top left corner.
Help me.
EDIT: Now I'm really confused. Because I was running a tune up fine, and when it ended, this popped up.
Spoiler
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2012-11-04, 11:40 AM (ISO 8601)
- Join Date
- Jul 2012
- Location
- In the Final Frontier
- Gender
Re: Issues With My Computer, Help!
So, what you're saying is it completed the last scan, but it says it didn't at the same time?
It's probably a hardware issue somewhere. Not entirely sure where. Memory, would be my guess.
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2012-11-04, 01:13 PM (ISO 8601)
- Join Date
- Apr 2010
- Location
- London, EU
- Gender
Re: Issues With My Computer, Help!
My search engine points me at this ?
π = 4
Consider a 5' radius blast: this affects 4 squares which have a circumference of 40' — Actually it's worse than that.
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Avatar by Caravaggio
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2012-11-04, 01:19 PM (ISO 8601)
- Join Date
- Nov 2007
- Location
- Indianapolis
- Gender
Re: Issues With My Computer, Help!
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2012-11-04, 05:10 PM (ISO 8601)
- Join Date
- Aug 2010
- Gender
Re: Issues With My Computer, Help!
I had done this already, I don't think it made much of a difference, but thanks anyway!
A hard drive experiencing a terminal mechanical failure and memory could be related, right? (I'm really computer illiterate when it comes to the actual computer and stuff.) Because memory issues are sort of looking like it could be part of it.
Since the time I posted, my computer's done a freak out shut down again. This time it brought up the same black screen, but the message was different. It went:
Reboot and Select Popper Boot device
or Insert Boot Media in selected Boot device and press a key
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2012-11-04, 05:25 PM (ISO 8601)
- Join Date
- Nov 2007
- Location
- Cippa's River Meadow
- Gender
Re: Issues With My Computer, Help!
From the error message, definitely something wrong with your primary hard drive (the drive with your OS on it). It could be mechanical or a cabling fault, but as tyckspoon said, you'll want to look into getting it replaced.
One suggestion would be to copy everything you want to keep off the affect hard drive before it dies entirely.
An issue with memory modules wouldn't throw up an error message like that (the system just tends to lockup up or crap out instead).
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2012-11-04, 05:32 PM (ISO 8601)
- Join Date
- Aug 2010
- Gender
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2012-11-04, 06:29 PM (ISO 8601)
- Join Date
- Apr 2010
- Location
- London, EU
- Gender
Re: Issues With My Computer, Help!
You could try looking at the event viewer to see if there are any clues there ?
π = 4
Consider a 5' radius blast: this affects 4 squares which have a circumference of 40' — Actually it's worse than that.
Completely Dysfunctional Handbook
Warped Druid Handbook
Avatar by Caravaggio
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2012-11-04, 06:43 PM (ISO 8601)
- Join Date
- May 2010
- Location
- Lancaster, UK
- Gender
Re: Issues With My Computer, Help!
These are the dying cries of a laptop, really. You need to send it to a repair shop, or backup all of your important material now. You either have a hard drive fault (or an associated cabling/motherboard fault) or your windows installation is in some way corrupted, neither of which you can really solve yourself. Unfortunately, it's just a matter of time until one of these problems becomes critical, and you will need a new laptop at that point.
Depending on what is exactly wrong (very hard to diagnose yourself), it may be cheaper in the end to buy a new one anyway."Hex grids are the way forward! And slighty to the side..." - Studoku
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2012-11-04, 06:57 PM (ISO 8601)
- Join Date
- Sep 2008
- Location
- UK
- Gender
Re: Issues With My Computer, Help!
The EEE PCs are several years old now and it does sound like a corrupted sector on the hard drive.
If you still wanted to get some useful life out of the laptop (lit: web browsing, office stuff only) you could try put Linux on a thumb drive and running your computer off that. You would be very limited in what you could do (if you're not particularly computer savvy) but it might eke out a couple more months of life.
Assuming the BIOS is still ok.
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2012-11-04, 10:41 PM (ISO 8601)
- Join Date
- Nov 2007
- Location
- Indianapolis
- Gender
Re: Issues With My Computer, Help!
You probably just need to replace the hard drive- that's far and away the most likely piece to be failing. That in itself is a relatively inexpensive and easy fix. The sticking point is that fix only solves the immediate mechanical problem; when you change out the system hard drive, you also remove all the software. The OS, your favored web browser, your media collection, all your games- whatever you had on that computer will be gone unless you were able to get it properly backed up before the drive gave up completely. Depending on what you have access to, getting all of that back can involve enough time and money that starting over with a new system is preferable (especially when talking about the netbook class like the EEEs.)
Last edited by tyckspoon; 2012-11-04 at 10:43 PM.
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2012-11-04, 10:43 PM (ISO 8601)
- Join Date
- Aug 2010
- Gender
Re: Issues With My Computer, Help!
There's a very good chance the BIOS is messed up upon further inspection. I'll probably take it in to a shop by Wednesday or so. Everything of the utmost import I have on a flash drive/my dad's external hard drive so that's OK. In all honesty this thing's already come back from the dead once, and it's been two years with one foot in the grave. I'm going to need to need a new laptop for college anyway, so hopefully this'll turn into a good opportunity to get that a little early...