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2017-12-07, 12:23 PM (ISO 8601)Bugbear in the Playground
- Join Date
- Aug 2012
- Location
- Anywhere but real life.
- Gender
Elgato HD60 S Capture Card, part 2
So, I'd been having no end of problems trying to get my capture card set up. I've almost solved them, but the Game Capture HD software says it needs to be connected to a USB 3.0 port to work. It would appear that all the ports on my PC are USB 2.0...so how can I change this situation? Like, add a 3.0 port or adapt one of the 2.0 ports to 3.0, somehow.
It doesn't matter what you CAN do--it matters what you WILL do.
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2017-12-07, 03:15 PM (ISO 8601)Titan in the Playground
- Join Date
- Dec 2007
- Location
- UTC -6
Re: Elgato HD60 S Capture Card, part 2
You can add USB 3 ports to your computer, but you'll need an open PCI-e slot on your motherboard. If you don't have either PCI-e slots nor native USB 3 support on the motherboard, then you'll need a much more expensive upgrade to the whole computer.
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2017-12-07, 07:21 PM (ISO 8601)Bugbear in the Playground
- Join Date
- Aug 2012
- Location
- Anywhere but real life.
- Gender
Re: Elgato HD60 S Capture Card, part 2
Okay so...this situation has gotten at least five times weirder, and now I'm not sure this forum can help me and I'll have to call Elgato tech support tomorrow. Apparently I DO have USB 3.0 but the card THINKS I don't, or something? The screenshot linked is from the relevant portion of my Device Manager...
Wtf?It doesn't matter what you CAN do--it matters what you WILL do.
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2017-12-10, 02:02 AM (ISO 8601)Ogre in the Playground
- Join Date
- Jul 2007
- Location
- Northern California
- Gender
Re: Elgato HD60 S Capture Card, part 2
Which USB port are you plugging it into?
I have my own TV show featuring local musicians performing live. YouTube page with full episodes and outtake clips here.
I also have another YouTube page with local live music clips I've filmed on my own.
Then there is my gaming YouTube page with Kerbal Space Program, Minecraft, and others.
Finally, I stream on Twitch, mostly Kerbal Space Program and Minecraft.
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2017-12-10, 11:36 AM (ISO 8601)Ogre in the Playground
- Join Date
- Jul 2010
Re: Elgato HD60 S Capture Card, part 2
Do you know what a USB 3.0 port looks like? Many computers have a mix of 3.0 and 2.0 ports, so you may have to hunt for it.
Originally Posted by Lheticus
It's also possible, but unlikely, that your motherboard has a USB 3.0 controller that isn't connected to anything. In that case, you'd need a USB 3.0 front panel or back panel with a built in 20 pin motherboard header cable to plug into the host controller on your motherboard. Originally Posted by Harnel
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2017-12-16, 10:50 AM (ISO 8601)Bugbear in the Playground
- Join Date
- Aug 2012
- Location
- Anywhere but real life.
- Gender
Re: Elgato HD60 S Capture Card, part 2
As far as I'm aware, 3.0 ports don't look any different from 2.0 ports, right? At least, on a computer Originally Posted by gomipile
It doesn't matter what you CAN do--it matters what you WILL do.
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2017-12-16, 11:44 AM (ISO 8601)Ogre in the Playground
- Join Date
- Jul 2010
Re: Elgato HD60 S Capture Card, part 2
That is not the case. Typically the middle insulator blocks in USB 3.0 ports are colored blue. Even when they aren't blue, the manufacturer still usually chooses a color different than the 2.0 ports. Originally Posted by Lheticus
Furthermore, the 3.0 ports have extra contacts in the deepest part that can be seen to identify them by one who is familiar with USB 3.0 ports.
The easiest non-technical way would be to get a USB 3.0 flash drive and test its read speed on the ports you care about. Originally Posted by Harnel
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2017-12-18, 02:03 PM (ISO 8601)Bugbear in the Playground
- Join Date
- Aug 2012
- Location
- Anywhere but real life.
- Gender
Re: Elgato HD60 S Capture Card, part 2
The plot has thickened once more. I contacted the manufacturer I ordered the computer from, and they said I should have nothing but 3.1 ports. But Game Capture HD is still giving me the message that it needs 3.0 to work correctly!
It doesn't matter what you CAN do--it matters what you WILL do.
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