The Order of the Stick: Utterly Dwarfed
The Order of the Stick: Utterly Dwarfed - Coming in December and available for pre-order now
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  1. - Top - End - #121
    Barbarian in the Playground
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by Kurald Galain View Post
    Attempting to pre-order the PDF, I get an error message that "your card was not charged, please contact Gumroad". Does this work for other people?
    My guess is either a typo in the card number, or a problem with the card itself. I would try re-typing the card number first; if that doesn't work, try contacting the bank that issued the card.

    I had a similar issue years ago with an OOTS item and it was because the bank did not recognize the vendor (Ookoodook, in my case). They halted the purchase until I confirmed that yes, I was in fact ordering a stick figure comic book for myself. So I would contact your bank if you continue to have issues.
    Last edited by The Aboleth; 2019-12-01 at 11:28 AM.

  2. - Top - End - #122
    Titan in the Playground
     
    BlackDragon

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by The Aboleth View Post
    I had a similar issue years ago with an OOTS item and it was because the bank did not recognize the vendor (Ookoodook, in my case). They halted the purchase until I confirmed that yes, I was in fact ordering a stick figure comic book for myself.
    Although my card issuer will actually send me a message in the event of them blocking a transaction like that, they won't wait for me to call them.

  3. - Top - End - #123
    Barbarian in the Playground
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by factotum View Post
    Although my card issuer will actually send me a message in the event of them blocking a transaction like that, they won't wait for me to call them.
    I've had my bank stuff compromised in the past, so I have added protections on my particular account. It's normally not an issue, but sometimes when I go through lesser-known vendors for niche items the purchase gets flagged. I personally prefer that over losing a lot of money again.

  4. - Top - End - #124
    Titan in the Playground
     
    Kurald Galain's Avatar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by The Aboleth View Post
    My guess is either a typo in the card number, or a problem with the card itself.
    Oh actually, I was using paypal instead of a credit card. You're not the only one with experience losing lots of money from using a credit card online...
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  5. - Top - End - #125
    Barbarian in the Playground
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by Kurald Galain View Post
    Oh actually, I was using paypal instead of a credit card. You're not the only one with experience losing lots of money from using a credit card online...
    In that case, it's Redcloak's niece who prevented the transaction from going through!

  6. - Top - End - #126
    Barbarian in the Playground
     
    BardGuy

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Has anyone received the book yet?

  7. - Top - End - #127
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    Sky_Schemer's Avatar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Mine arrived yesterday.

    I also had a huge allergy attack last night while reading it. :(
    Last edited by Sky_Schemer; 2019-12-06 at 05:05 PM.
    If you can read this you are too close.

  8. - Top - End - #128
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    RogueGirl

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    I received it just now! Woohoo!!

  9. - Top - End - #129
    Barbarian in the Playground
     
    BardGuy

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Did either of you get a shipping notification?

  10. - Top - End - #130
    Pixie in the Playground
     
    RogueGirl

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by Fitzclowningham View Post
    Did either of you get a shipping notification?
    I did. Tracking number and all.

  11. - Top - End - #131
    Titan in the Playground
     
    BlackDragon

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    What about the ones who are getting the lower rate shipping to Canada and Europe? Anyone got one of those yet?

  12. - Top - End - #132
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    Beholder

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by factotum View Post
    What about the ones who are getting the lower rate shipping to Canada and Europe? Anyone got one of those yet?
    Not yet, but I also ordered the calendar, so I don't expect mine for another week or two.
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  13. - Top - End - #133
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    RedWizardGuy

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Mine hasnít been shipped yet, but Iím guessing thatís because I also pre-ordered the calendar. I donít really mind when it ships though, since itís not going to my dorm so I canít read it for a several days anyway.


    Peeleeís Lotsey

  14. - Top - End - #134
    Ettin in the Playground
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Apparently mine got to a local post office this morning but was returned to the sender because they put a nonexistent address on it...
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  15. - Top - End - #135
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    Ruck's Avatar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Quote Originally Posted by Jaxzan Proditor View Post
    Mine hasnít been shipped yet, but Iím guessing thatís because I also pre-ordered the calendar. I donít really mind when it ships though, since itís not going to my dorm so I canít read it for a several days anyway.
    Yeah, I haven't gotten a notification either and I'm guessing that's why. Hoping it arrives before I leave for the holidays on Thursday, but if it hasn't shipped yet, I don't love my chances.

  16. - Top - End - #136
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    I ordered only the book and I haven't received shipping confirmation notice just yet either. Not that I'm worried about it or anything (I still have my confirmation email from the order and the link still says I'll receive notice when it ships, so everything looks fine), but FYI.

    (I sent in the order on September 9th.)

  17. - Top - End - #137
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    Jay R's Avatar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    It arrived, and I read it pretty much straight through.

    Great story, Giant!

  18. - Top - End - #138
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    I received the book a couple of days ago, but there has not been a shipping notice for the calendar yet. They were separate as I ordered the calendar later on.
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  19. - Top - End - #139
    Giant in the Playground Administrator
     
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    An update on the calendar:

    The calendar printer failed to meet it's deadline for no apparent reason that anyone can explain to me. It was supposed to ship last Tuesday, and now it's 6 days late. I've been trying to force them to upgrade me to overnight shipping to make up some of the lost time, but the upshot one way or the other is that Ookoodook doesn't have the calendar yet, and won't have it until tomorrow at the very earliest (but probably not for a few more days).

    So if you ordered a calendar, your package won't have shipped yet. Also, if you took advantage of the lower shipping rate to Europe or Canada, I'm sorry to say that the bulk shipments haven't left the US yet because obviously they need the calendars, tooóso your package is unfortunately delayed even if you didn't order the calendar.

    Orders with just the book that also did not use the reduced shipping option should already be shipping. This is the vast lion's share of orders, though, so there are a lot for them to pack and get out the door.

    I'll post more information when I have it, probably after I've yelled at a few more people.
    Rich Burlew


    Utterly Dwarfed, the sixth compilation of The Order of the Stick, coming in December! Pre-order at Ookoodook (paper copies) or Gumroad (digital PDFs). (Also the 2020 OOTS Calendar!)

  20. - Top - End - #140
    Titan in the Playground
     
    BlackDragon

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Thanks for letting us know, Giant, I'm sure we'll be able to hold on for a few extra days.

  21. - Top - End - #141
    Dwarf in the Playground
     
    Daemon

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    So is everybody getting their books even in Europe?

    I ordered two units of book 6 on October 3rd (and no calendar) to be shipped to Spain, and still haven't been notified about shipping.

  22. - Top - End - #142
    Giant in the Playground Administrator
     
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    I just addressed this:

    Quote Originally Posted by The Giant View Post
    Also, if you took advantage of the lower shipping rate to Europe or Canada, I'm sorry to say that the bulk shipments haven't left the US yet because obviously they need the calendars, tooóso your package is unfortunately delayed even if you didn't order the calendar.
    Rich Burlew


    Utterly Dwarfed, the sixth compilation of The Order of the Stick, coming in December! Pre-order at Ookoodook (paper copies) or Gumroad (digital PDFs). (Also the 2020 OOTS Calendar!)

  23. - Top - End - #143
    Dwarf in the Playground
     
    Daemon

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Thanks Rich, I didn't pay much attention to your post because it started with "An update on the calendar:", which I didn't order. Now it's clear.

    No hurries, when it arrives, it arrives :)

  24. - Top - End - #144
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    RedWizardGuy

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Well, at least everyoneís order is screwed up, not just mine! Thanks for the update; Iím sorry that events have conspired against you and hope you donít have to yell at too many people.


    Peeleeís Lotsey

  25. - Top - End - #145
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    Ruck's Avatar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    That's a little bit of a bummer (and I'm definitely not getting mine before I leave for the holidays), but hey, the PDF still arrives tomorrow!

  26. - Top - End - #146
    Barbarian in the Playground
     
    BlueWizardGirl

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Are the PDFs of calendars from previous years (2018 and 2019) going to go up for sale soon? I think Rich mentioned that he was planning to bundle them.

  27. - Top - End - #147
    Pixie in the Playground
     
    Planetar

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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Hi,

    So, is the issue with the printer the reason physical calendars can't be ordered now? The page won't let me select the calendar but the words 'sold out' are so faint that it looks like an unselected button. Or is it just too late to buy one?

    Thanks.

  28. - Top - End - #148
    Giant in the Playground Administrator
     
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    Default Re: Book 6: Utterly Dwarfed (+2020 Calendar) now w/ reduced shipping to Europe + Cana

    Well, the printer emailed me to say the calendars shipped last night, but didn't tell me whether they gave me overnight shipping (and the tracking number they gave me isn't working). So who knows? They may arrive as early as today or as late as Thursday (or later, if they're lying about having already shipped).

    Quote Originally Posted by Archena View Post
    So, is the issue with the printer the reason physical calendars can't be ordered now? The page won't let me select the calendar but the words 'sold out' are so faint that it looks like an unselected button. Or is it just too late to buy one?
    No, the reason you can't order a physical calendar is that we sold out. That is, we placed the order two weeks ago for quantity X, and between that time and now the number of orders reached that quantity. I don't know why the Sold Out banner is so faint like that, it's probably a holdover from another site design scheme.

    Quote Originally Posted by LadyEowyn View Post
    Are the PDFs of calendars from previous years (2018 and 2019) going to go up for sale soon? I think Rich mentioned that he was planning to bundle them.
    Oh yeah, forgot about that. I'll work on that this morning, should be there before noon when the new PDFs drop.
    Rich Burlew


    Utterly Dwarfed, the sixth compilation of The Order of the Stick, coming in December! Pre-order at Ookoodook (paper copies) or Gumroad (digital PDFs). (Also the 2020 OOTS Calendar!)

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