The Order of the Stick: Utterly Dwarfed
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    Titan in the Playground
     
    WindStruck's Avatar

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    Jan 2012

    Default Xfinity/Comcast scam??

    Hey guys. I've been getting some sort of pop-up (it's not a completely new window though) when I visit this website a lot of times now. Typically it's showing up as I'm checking a game thread or trying to make a reply. It's extremely annoying in the latter scenario, as even though I type up a full post and submit it, somehow it eats up everything I wrote and then says I didn't write a response that was long enough.

    Spoiler: It looks like this
    Show


    The thing is, I only ever see this thing when I visit this website. I haven't seen it anywhere else. I'm wondering.. I don't think this is really legit is it? Is there some kind of code that was snuck onto this website? Again, main reason I am asking on a site related board is because I have never gotten this pop-up anywhere else. Only here.
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    Psyren's Avatar

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    Default Re: Xfinity/Comcast scam??

    I have this site fully whitelisted and haven't seen anything like this myself.

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    Bugbear in the Playground
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    Default Re: Xfinity/Comcast scam??

    I have Comcast for an ISP and have never seen this either. Have you tried contacting Comcast support (not through the pop-up, but through their regular support channels) to see if it's a legit message from them?

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    WindStruck's Avatar

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    Jan 2012

    Default Re: Xfinity/Comcast scam??

    Unfortunately no. Seeing as I don't own the place or pay for the internet...

    I guess this is more of a thing to bring up to my landlord if this persists. I'd have to ask them to call comcast for me.
    Summer Fashion Drow avatar drawn by linklele (and I may have made a few adjustments).

  5. - Top - End - #5
    Titan in the Playground
     
    AssassinGuy

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    Default Re: Xfinity/Comcast scam??

    Its almost certainly not actually comcast. If they detected suspicious activity, they would most likely be calling your landlord or whoever pays for the internet rather than just sending a popup through the device. I recommend checking your browser addons for anything you don't remember installing, and if that doesn't find anything (or if it does), running a full malware scan with your antivirus.
    “Evil is evil. Lesser, greater, middling, it's all the same. Proportions are negotiated, boundaries blurred. I'm not a pious hermit, I haven't done only good in my life. But if I'm to choose between one evil and another, then I prefer not to choose at all.”

  6. - Top - End - #6
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    Grey_Wolf_c's Avatar

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    Aug 2007

    Default Re: Xfinity/Comcast scam??

    Quote Originally Posted by WindStruck View Post
    Hey guys. I've been getting some sort of pop-up (it's not a completely new window though) when I visit this website a lot of times now. Typically it's showing up as I'm checking a game thread or trying to make a reply. It's extremely annoying in the latter scenario, as even though I type up a full post and submit it, somehow it eats up everything I wrote and then says I didn't write a response that was long enough.

    Spoiler: It looks like this
    Show


    The thing is, I only ever see this thing when I visit this website. I haven't seen it anywhere else. I'm wondering.. I don't think this is really legit is it? Is there some kind of code that was snuck onto this website? Again, main reason I am asking on a site related board is because I have never gotten this pop-up anywhere else. Only here.
    It feels like a virus in your browser, I'm afraid. Why only this site? It might be related to the way you log in here (e.g. without 2FA through google/facebook). Or because it uses BBCode, and it is highjacking it. Or any of a dozen other possibilities I'm not even aware of (I'm no expert). Bottom line: attack vectors are quite varied, and most virus exploit one specifically. I recently had something similar, with 3 or 4 webcomics having obnoxious pop-ups and pop-unders, but all other webcomics I visit were fine. I ran a scan, cleaned up whatever had managed to wiggle its way in, and the problem cleared up. Can't promise it'll help you, but it's a good place to start.

    Grey Wolf
    Last edited by Grey_Wolf_c; 2019-08-31 at 08:48 PM.
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    Pixie in the Playground
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    Default Re: Xfinity/Comcast scam??

    Quote Originally Posted by Grey_Wolf_c View Post
    Why only this site?
    Probably because this site doesn't use HTTPS.

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    Vinyadan's Avatar

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    Default Re: Xfinity/Comcast scam??

    Actually, Xfinity does send notifications within the browser. https://www.xfinity.com/support/arti...cations-policy

    If it isn't a scam, it's possible that you really have some malware installed that acts like a bot, but it's also possible that it's a false positive. It's happened to me to try and open Youtube to find a little text instead that said that my traffic was unusual and I probably was a bot.
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