2/28/2013 - Update on Thumb
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12/12/2012 - The "Lost" Holiday Ornament (and Child's Play)
11/26/2012 - Leftover OOTS Swag on Sale (+Thumb Report)
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Old 08-08-2011, 02:12 AM   Top  -  End  -  #211
factotum
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Default Re: Dragon Tales and OOTS Game Status

Quote:
Originally Posted by FujinAkari View Post
Although the snarky part of me has to wonder why there was no one else trained to the level of 'stuff stuff in envelopes' :P
And the logical part of me answers: in any small organisation, it's not so much the problem that nobody else is capable of doing that job, it's the problem of what else doesn't get done if you put somebody else onto the envelope-stuffing line.
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Old 08-08-2011, 05:54 AM   Top  -  End  -  #212
Arrowstorm122
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Does "Order Received" mean I should have it, or they just sent it?

Because I don't have mine yet here in Denmark.

Last edited by Arrowstorm122 : 08-08-2011 at 05:55 AM.
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Old 08-08-2011, 08:41 AM   Top  -  End  -  #213
Hileria
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Default Re: Dragon Tales and OOTS Game Status

Just finished reading the new book. It's great, of course. If I might give one critique though; at several points you used a dark grey text box with black text. Very hard to read...

And not a critique, but a comment. I'd pay more for an all-color format for future publications.
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Old 08-08-2011, 10:00 AM   Top  -  End  -  #214
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And not a critique, but a comment. I'd pay more for an all-color format for future publications.
To be honest, we do pay more for a full-color print because Rich pays more for it.

Also, for those of you who got their book and wanna discuss it, there's another thread. This thread is for us to whine in!

Anyway, got my email! If neither the USPS nor IPS screw it up, I expect to read it when I get home from summer camp (It's a nerd summer camp for the 35 best physics students my age in Israel, bonus points for me)
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Old 08-08-2011, 10:22 AM   Top  -  End  -  #215
Hileria
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To be honest, we do pay more for a full-color print because Rich pays more for it.
As we should... I certainly wouldn't expect Rich to eat the extra production cost. I just prefer the color panels.

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Also, for those of you who got their book and wanna discuss it, there's another thread. This thread is for us to whine in!
And opps - sorry.
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Old 08-08-2011, 10:53 AM   Top  -  End  -  #216
Francis Davey
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Default Re: Dragon Tales and OOTS Game Status

I'm in the UK and have had a shipping email (for 8/5 - presumably 5th August), but its not clear to me which number I put into the USPS link. Is it the customs ID or the order number I was given originally? Both give "not known" messages, but different ones. Given the dire warnings about the importance of me tracking the package, should I be worried?

Is delivery 6-10 days?
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Old 08-08-2011, 11:16 AM   Top  -  End  -  #217
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I have word from Ookoodook that they had a minor medical emergency for the person in charge of the actual stuffing of envelopes, so I would expect that there will be a few days added to the last estimate of "done this weekend."
Thank you for keeping us informed, I've been getting nervous since Saturday.
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Old 08-08-2011, 11:21 AM   Top  -  End  -  #218
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Has anyone had trouble tracking their package on the Endicia site that the email links to so that you can track your package? I got my email saying that my package would ship on 8/4, but the Endicia site and the USPS tracking site have no information at all for my tracking number. I'm curious if anyone that already received their copy had trouble tracking their package.
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Old 08-08-2011, 11:54 AM   Top  -  End  -  #219
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Originally Posted by Dakaran View Post
Has anyone had trouble tracking their package on the Endicia site that the email links to so that you can track your package? I got my email saying that my package would ship on 8/4, but the Endicia site and the USPS tracking site have no information at all for my tracking number. I'm curious if anyone that already received their copy had trouble tracking their package.
Just received mine about half an hour ago, and I don't have any tracking issues on my end. Though, I do hear that a lot of those tracking updates are more bound by the honor system on the deliverer's end than anything else, so it's possible someone at the post office is feeling grumpy or something.

That said, this is my first OotS book, is the material/ink quality of this one comparable to the others? It looks and feels quite a bit nicer than what I was expecting. Naturally, I haven't been able to read it yet, though.
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Old 08-08-2011, 12:08 PM   Top  -  End  -  #220
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Default Re: Dragon Tales and OOTS Game Status

got my copy on saturday. so glad its in my hands.
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Old 08-08-2011, 12:52 PM   Top  -  End  -  #221
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I have word from Ookoodook that they had a minor medical emergency for the person in charge of the actual stuffing of envelopes, so I would expect that there will be a few days added to the last estimate of "done this weekend."
Oh, man, I hope they're okay!

This project is jinxed! Which obscure, eldritch power did you tick off, Giant? Something wants to cause as many problems for this book as possible.

Or maybe you've got an infestation of gremlins...
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Old 08-08-2011, 01:01 PM   Top  -  End  -  #222
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Which obscure, eldritch power did you tick off, Giant?
My money's on the trees.
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Old 08-08-2011, 01:27 PM   Top  -  End  -  #223
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That said, this is my first OotS book, is the material/ink quality of this one comparable to the others? It looks and feels quite a bit nicer than what I was expecting. Naturally, I haven't been able to read it yet, though.
I don't actually have this book yet, but I've been consistently impressed by the quality of the books, so I imagine yes, they are all this good.
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Old 08-08-2011, 03:06 PM   Top  -  End  -  #224
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Quote:
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Has anyone had trouble tracking their package on the Endicia site that the email links to so that you can track your package? I got my email saying that my package would ship on 8/4, but the Endicia site and the USPS tracking site have no information at all for my tracking number. I'm curious if anyone that already received their copy had trouble tracking their package.
I got my e-mail on 8/3, and the usps page still says "No record of this item."
What gate package?

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It's a nerd summer camp for the 35 best physics students my age in Israel, bonus points for me
That's awesome. I am totally jelly.
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Old 08-08-2011, 03:23 PM   Top  -  End  -  #225
MoonCat
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Yeah, I got two updates, one was informing me that my package was getting shipped when tracking said it was already in my state, and one was telling me my package was in Washington two days after it had arrived. I suggest trackin your package with a package tracking website, the email notifications aren't the greatest.
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Old 08-08-2011, 03:31 PM   Top  -  End  -  #226
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I just got back into the office after Gen Con and have not read this entire thread. Let me say a couple things, though:

1) I think that I've mentioned before, but tracking numbers are not useful. It's not a problem with us or Endicia, but rather with USPS - they simply don't do well in that area.

2) All of the pre-orders are NOT yet out. My shipping manager has been in the hospital since Thursday and I have been at Gen Con. She hopes to be back at it on Wed and it will be 2-3 more days after that before she and the crew finishes.

3) I see that there are jillions (or whatever is bigger than jillions - quintjillions?) of "where's my book" emails in my Inbox. I'm not sure I'll actually get to answer them all - I just ask that you hold your horses. We said this could take 2 weeks, and even with the lost time due to illness we think we'll still hit 2 weeks.

Kevin
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Old 08-08-2011, 04:05 PM   Top  -  End  -  #227
pendell
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Prayers and good wishes for your shipping manager. Being hospitalized stinks. I've had my wife in the hospital quite a few times, and it was never fun.

Respectfully,

Brian P.
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Old 08-08-2011, 05:25 PM   Top  -  End  -  #228
Drolyt
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I just got back into the office after Gen Con and have not read this entire thread. Let me say a couple things, though:

1) I think that I've mentioned before, but tracking numbers are not useful. It's not a problem with us or Endicia, but rather with USPS - they simply don't do well in that area.
I have to agree with this. In my experience tracking is completely useless and pointless, and this has been my experience with all shipped items, not just OotS books. Just ignore the tracking info.
Quote:
2) All of the pre-orders are NOT yet out. My shipping manager has been in the hospital since Thursday and I have been at Gen Con. She hopes to be back at it on Wed and it will be 2-3 more days after that before she and the crew finishes.
That's sad to hear. I hope she's okay. This news is a bit aggravating since mine isn't shipped yet, but I suppose another week or two isn't that big of a deal.
Quote:
3) I see that there are jillions (or whatever is bigger than jillions - quintjillions?) of "where's my book" emails in my Inbox. I'm not sure I'll actually get to answer them all - I just ask that you hold your horses. We said this could take 2 weeks, and even with the lost time due to illness we think we'll still hit 2 weeks.
For a big number you cold go with a googolplex. Alternatively, using Knuth's Arrow Notation never hurts.
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Old 08-08-2011, 05:29 PM   Top  -  End  -  #229
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Has anyone had trouble tracking their package on the Endicia site that the email links to so that you can track your package? I got my email saying that my package would ship on 8/4, but the Endicia site and the USPS tracking site have no information at all for my tracking number. I'm curious if anyone that already received their copy had trouble tracking their package.
Me too. Mail (received on the 5th) said it would ship on the 4th, but the tracking site doesn't know my tracking number at all
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Old 08-08-2011, 06:00 PM   Top  -  End  -  #230
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It takes a few days for it to be trackable, and you use the customs ID on the USPS site, not your order number.

Aussies waiting for a book, I got on to Australia Post and they said my book should arrive end of this week or beginning of next at the latest. And I got my email on the 31st of July.
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Old 08-08-2011, 07:12 PM   Top  -  End  -  #231
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Default Re: Dragon Tales and OOTS Game Status

Just got mine. love the "Party face-off" between the OOTS.

Great stuff.

And the stick figure porn was not-nice.
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Old 08-08-2011, 10:11 PM   Top  -  End  -  #232
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Just got mine. love the "Party face-off" between the OOTS.

Great stuff.

And the stick figure porn was not-nice.
Tell it to the other thread.

So, uh. Too late to change shipping address, right? Funny that - if this delay keeps up, it'll turn out I should have stuck with my original info. Eh. Them's the breaks.
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Old 08-08-2011, 11:18 PM   Top  -  End  -  #233
Skavensrule
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1) I think that I've mentioned before, but tracking numbers are not useful. It's not a problem with us or Endicia, but rather with USPS - they simply don't do well in that area.
Not quite so sure that the problem is with USPS so much as the computers at Endicia and USPS, I don't think they like each other. This is the third time I have placed an order and the confirmation email said to "go to this link". Twice with Ookoodook and once with another company. All three times the link did not work at all or would say item not found untill I already had the package. But going to the USPS site directly and typing the number in myself it came up right away this time. Last time the info was a day late but still close. Now for those who are overseas I have no advice at all since while the package is in customs Odin may know what is happening to it but us mere mortals not a clue.
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Old 08-09-2011, 12:46 AM   Top  -  End  -  #234
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Default Re: Dragon Tales and OOTS Game Status

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I just got back into the office after Gen Con and have not read this entire thread. Let me say a couple things, though:

1) I think that I've mentioned before, but tracking numbers are not useful. It's not a problem with us or Endicia, but rather with USPS - they simply don't do well in that area.
USPS "tracking" is useless. It often tells my my package is still "in transit" days after it arrived.

Quote:
2) All of the pre-orders are NOT yet out. My shipping manager has been in the hospital since Thursday and I have been at Gen Con. She hopes to be back at it on Wed and it will be 2-3 more days after that before she and the crew finishes.
I hope she recovers quickly! We'll wait patiently for our shipping e-mail. (Well, maybe not patiently, but quietly at least )
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Old 08-09-2011, 10:52 AM   Top  -  End  -  #235
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Default Re: Dragon Tales and OOTS Game Status

Going by the above comments, I shouldn't be too worried that the USPS site doesn't have tracking details, but does anyone in the UK know if I'll be able to use the customs ID on the Royal Mail website once the package arrives in the UK?
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Old 08-09-2011, 11:44 AM   Top  -  End  -  #236
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Default Re: Dragon Tales and OOTS Game Status

When I got back into Houston last night and went into the warehouse, i saw that many of the packages (750-1000) has postage printed, but were still sitting there because Tina went to the hospital before USPS could pick them up.

These are going to be redated and shipping out as soon as she's back in (Thursday). Note that she has a crew of six helping out, so it should go very quickly. We expect days to finish, but I'll update here with status if it proves otherwise.

I'll also post here (and everywhere else I can find) once pre-orders are complete and current orders are caught up.
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Old 08-09-2011, 01:33 PM   Top  -  End  -  #237
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Default Re: Dragon Tales and OOTS Game Status

Huzzah it has arrived! And is Awesome!
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Old 08-09-2011, 01:42 PM   Top  -  End  -  #238
factotum
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Default Re: Dragon Tales and OOTS Game Status

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When I got back into Houston last night and went into the warehouse, i saw that many of the packages (750-1000) has postage printed, but were still sitting there because Tina went to the hospital before USPS could pick them up.
Does that mean we could have got a shipping e-mail but the package is still in the warehouse?
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Old 08-09-2011, 05:12 PM   Top  -  End  -  #239
Roland St. Jude
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Sheriff of Moddingham: Another post removed from the thread. Please don't turn this into a pre-order vs. GenCon dispute. I explicitly requested that people drop that line of argument days ago.
Another one of these.
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Old 08-10-2011, 08:20 AM   Top  -  End  -  #240
honigmuffin
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They arrived just now!!! =D
Naturally, the delivery happened while my brother and I were out buying groceries, so whoever delivered it shoved the package in the mail box. (Thankfully, it fit, although it was tight. )

0 and D have both suffered the tiniest bit in the long journey/during the mail box-shoving (-1 didn't as it was the middle one), but I don't mind, at long last I can read them

Also, the USPS tracking tool still only says "Processed through Sort Facility" and "Electronic Shipping Info Received" for my tracking number, so everyone who's still waiting: don't worry, the delivery might be less than 24 hours away.
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