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Thread: Site Crash?
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2012-08-28, 02:43 PM (ISO 8601)
- Join Date
- Aug 2011
- Location
- California
- Gender
Site Crash?
Last night, probably about 10:30 PDT, I tried to view both the forum and the comic, but I got a message that said that the site was unavailable for viewing at this time and to please try again later. I refreshed twice and the problem persisted, so I went on my way and came back about 11 or so and the site was fine. Was I the only one who experienced this, or has it been noted and I just overlooked it?
(P.S. For Rawhide/the Mods, it was not this IP address, but my home IP.)
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2012-08-28, 07:11 PM (ISO 8601)
- Join Date
- Aug 2010
- Location
- Virginia Beach, Va
- Gender
Re: Site Crash?
Was it this message:
Website currently unavailable
The website you are trying to access is currently unavailable. Please try again at a later time.
If you are the site owner, here is a help resource to help resolve the issue.
Because if so, I got it too. There was a cloudflare logo at the bottom, which if I remember correctly, was a script that was giving me and some other people trouble a while ago. Either way, I got into the site with the alt.giantitp url, and then got in the regular way a little while later.
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2012-08-28, 10:29 PM (ISO 8601)
- Join Date
- Aug 2011
- Location
- California
- Gender
Re: Site Crash?
Yes, I believe that that is what it said, and the logo. I couldn't remember exactly what it said while I was at work.
I also had never experienced that error before, and therefore did not know that that is what the alt site is to go around.
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2012-08-29, 12:30 AM (ISO 8601)
- Join Date
- Aug 2010
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2012-08-29, 02:39 AM (ISO 8601)
- Join Date
- Jun 2011
- Location
- Washington
- Gender
Re: Site Crash?
same thing happened around the time I got the display error thingy yesterday
Last edited by Togath; 2012-08-29 at 02:39 AM.
Meow(Steam page)
[I]"If you are far from this regions, there is a case what the game playing can not be comfortable.["/I]
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2012-08-29, 03:48 AM (ISO 8601)
- Join Date
- Apr 2009
- Location
- Germany
Re: Site Crash?
That happens to me about every day, three or four times.
It's just the server refusing to transmit the information when there are too many visitors at the same time loading pages. Usually a minute is enough before it works again.We are not standing on the shoulders of giants, but on very tall tower of other dwarves.
Spriggan's Den Heroic Fantasy Roleplaying
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2012-08-29, 05:42 AM (ISO 8601)
- Join Date
- Sep 2005
- Location
- Australia
- Gender
Re: Site Crash?
If you're receiving these messages, I want to know about it. Please include the following information:
The exact error message
When it happened and how long it lasted.
If the alt site worked
The results from pinging www.giantitp.com and alt.giantitp.com
In Windows, you can get this by opening a command prompt (Start > Run > cmd, then press Enter), then typing "ping www.giantitp.com", press Enter, type "ping alt.giantitp.com", press Enter (both sans quotes)
The results of a traceroute (aka tracert) to www.giantitp.com and alt.giantitp.com
In Windows, you can get this by opening a command prompt (Start > Run > cmd, then press Enter), then typing "tracert www.giantitp.com", press Enter, type "tracert alt.giantitp.com", press Enter (both sans quotes)
For full troubleshooting purposes, it would also be really good if you could include your public IP address at the time, you can send this to me in a PM. You can get this by going to Google and typing in "my ip" (sans quotes).
"My Hobby: Replacing your soap with gravy" by rtg0922, Doll and Clint "Rawhide" Eastwood by Sneak
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2012-08-30, 10:22 PM (ISO 8601)
- Join Date
- Aug 2011
- Location
- California
- Gender
Re: Site Crash?
This is pretty much exactly what I saw. It also had a engraved-like cloud symbol in the background.
I experience those on a near-daily basis as well, but this was different; it wasn't a 500/503 error, it was a complete crash, on both the forum and the comic, which is the first time I've ever seen that happen.
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2012-09-04, 12:34 PM (ISO 8601)
- Join Date
- Feb 2011
Re: Site Crash?
The exact error message
Code:<html> <head><title>500 Internal Server Error</title></head> <body bgcolor="white"> <center><h1>500 Internal Server Error</h1></center> <hr><center>cloudflare-nginx</center> </body> </html> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page --> <!-- a padding to disable MSIE and Chrome friendly error page -->
1:28 PM eastern, just for one load.
If the alt site worked
yes
The results from pinging www.giantitp.com and alt.giantitp.com
Code:Pinging www.giantitp.com [108.162.195.82] with 32 bytes of data: Reply from 108.162.195.82: bytes=32 time=36ms TTL=50 Reply from 108.162.195.82: bytes=32 time=35ms TTL=50 Reply from 108.162.195.82: bytes=32 time=36ms TTL=50 Reply from 108.162.195.82: bytes=32 time=37ms TTL=50 Pinging alt.giantitp.com [174.132.204.34] with 32 bytes of data: Reply from 174.132.204.34: bytes=32 time=59ms TTL=47 Reply from 174.132.204.34: bytes=32 time=59ms TTL=47 Reply from 174.132.204.34: bytes=32 time=59ms TTL=47 Reply from 174.132.204.34: bytes=32 time=59ms TTL=47
Code:Tracing route to www.giantitp.com [108.162.195.82] over a maximum of 30 hops: ... 8 29 ms 29 ms 29 ms xe-9-1-0.bar1.Cincinnati1.Level3.net [4.59.40.21 ] 9 36 ms 35 ms 37 ms 4.69.136.214 10 35 ms 45 ms 35 ms 4.69.140.194 11 36 ms 86 ms 35 ms 4.69.138.168 12 212 ms 204 ms 202 ms 4.68.63.66 13 40 ms 40 ms 40 ms xe-4-0-7.ar2.ord1.us.nlayer.net [69.31.110.237] 14 36 ms 36 ms 36 ms as13335.xe-7-0-5.ar2.ord1.us.nlayer.net [69.31.1 05.34] 15 36 ms 36 ms 36 ms www.giantitp.com [108.162.195.82]
Code:Tracing route to alt.giantitp.com [174.132.204.34] over a maximum of 30 hops: ... 8 51 ms 29 ms 28 ms xe-9-1-0.bar1.Cincinnati1.Level3.net [4.59.40.21 ] 9 47 ms 35 ms 37 ms 4.69.136.214 10 35 ms 36 ms 36 ms 4.69.140.194 11 36 ms 35 ms 36 ms 4.69.138.166 12 35 ms 35 ms 88 ms 4.53.98.26 13 36 ms 36 ms 36 ms ae7.bbr01.eq01.chi01.networklayer.com [173.192.1 8.170] 14 59 ms 93 ms 59 ms ae20.bbr01.eq01.dal03.networklayer.com [173.192. 18.136] 15 61 ms 59 ms 59 ms po31.dsr01.dllstx3.networklayer.com [173.192.18. 225] 16 60 ms 60 ms 59 ms te2-1.dsr01.dllstx2.networklayer.com [70.87.255. 66] 17 65 ms 66 ms 59 ms te5-1.car13.dllstx6.networklayer.com [70.87.254. 234] 18 60 ms 60 ms 59 ms alt.giantitp.com [174.132.204.34]
Last edited by Snowbody; 2012-09-04 at 12:36 PM.