[Hoarder's]

Emerald just stares at the flat-man blankly for a few seconds.

Then touches her finger to the page.

"Right there. The black things are the letters."

This is probably going to be really difficult.

And/or frustrating.

But that's just one of those things people who work with the public need to deal with. Sometimes customers are clueless!

Anywho!

The half-dragon smiles pleasantly and readies herself for further explanation.