[Hoarder's]

Emerald...

Really had no idea what to say at this point.

Obviously this product isn't going to be of any use to this customer. And as such another route must be taken!

"An audio book it is, then. This way sir."

And with that she'll take him over to a station where people can download audio books! She points out a display of various devices for downloading the information onto.

"These machines will read the book to you. And then you can just listen to it rather than reading it. It might be more suited to your unique nature."