Quote Originally Posted by Kobold-Bard View Post
but at least I didn't have to pay any made-up fees like that on my Kickstarter box.
Customs fees are nothing to do with Royal Mail, they're charged by HMRC. Royal Mail has to pass the charge on or else they'd be out of pocket themselves. (I remember I got charged a customs fee for one of the OotS books because it wasn't properly labelled as printed material, which doesn't have a customs charge).