I don't think that they really want to make you compliant and measure up to someone else's idea of normal. I think they genuinely are kind of used to doing things X way and when something that looks like it can be done X way comes to them, they have to try that first. Not everyone is comfortable looking for alternate ways to do things. You can usually see this a lot more easily in the physical aspect, but it does apply to the mental aspect. I really do think that some kind of documentation on what you've tried and how it's worked for you might even help give them the necessary insight to better be able to help you.