I've always figured that it wouldn't even occur to the devas that they might need to re-examine the case of somebody who was already approved for admission, on the basis of actions they took while already dead.

As for Eugene destroying the file on V instead of reading it and passing the info on to Roy, that was stupid but it's not as if Eugene actually agreed to the deva's request or was under any obligation to do as she said. And the stupidity of one's actions has no bearing on character alignment.