What could I do to help my players feel like their choices matter?

[MrSandman]

Their Director told them that if it were possible, arrest the doctor. But the Director also told them that if they feel it isn't a good idea, it would be ok given the circumstances to leave the doctor behind. Ultimately, their organization doesn't want them taking unnecessary risks, either to themselves or to others.

Maybe the problem is too much direction from the organization they work for?