Time for some corrections. You can thank my dad for having poor communication skills.

-100+ dollars out of my parents' wallet
-3 weeks of seemingly wasted time
-and a newly fixed, right colored and non-defective keyboard.

The problem was that some of the keys didn't register properly at first once the new one was put in.

When you have someone relaying the info from the worker to you, things can get hairy. If I bust my computer again, I'll take care of it myself, including the cost.