Xfinity/Comcast scam??

[WindStruck]

Hey guys. I've been getting some sort of pop-up (it's not a completely new window though) when I visit this website a lot of times now. Typically it's showing up as I'm checking a game thread or trying to make a reply. It's extremely annoying in the latter scenario, as even though I type up a full post and submit it, somehow it eats up everything I wrote and then says I didn't write a response that was long enough.

Spoiler: It looks like this

Show

The thing is, I only ever see this thing when I visit this website. I haven't seen it anywhere else. I'm wondering.. I don't think this is really legit is it? Is there some kind of code that was snuck onto this website? Again, main reason I am asking on a site related board is because I have never gotten this pop-up anywhere else. Only here.

[Psyren]

I have this site fully whitelisted and haven't seen anything like this myself.

[Algeh]

I have Comcast for an ISP and have never seen this either. Have you tried contacting Comcast support (not through the pop-up, but through their regular support channels) to see if it's a legit message from them?

[WindStruck]

Unfortunately no. Seeing as I don't own the place or pay for the internet...

I guess this is more of a thing to bring up to my landlord if this persists. I'd have to ask them to call comcast for me.

[Keltest]

Its almost certainly not actually comcast. If they detected suspicious activity, they would most likely be calling your landlord or whoever pays for the internet rather than just sending a popup through the device. I recommend checking your browser addons for anything you don't remember installing, and if that doesn't find anything (or if it does), running a full malware scan with your antivirus.

[Grey_Wolf_c]

Hey guys. I've been getting some sort of pop-up (it's not a completely new window though) when I visit this website a lot of times now. Typically it's showing up as I'm checking a game thread or trying to make a reply. It's extremely annoying in the latter scenario, as even though I type up a full post and submit it, somehow it eats up everything I wrote and then says I didn't write a response that was long enough.

Spoiler: It looks like this

Show

The thing is, I only ever see this thing when I visit this website. I haven't seen it anywhere else. I'm wondering.. I don't think this is really legit is it? Is there some kind of code that was snuck onto this website? Again, main reason I am asking on a site related board is because I have never gotten this pop-up anywhere else. Only here.

It feels like a virus in your browser, I'm afraid. Why only this site? It might be related to the way you log in here (e.g. without 2FA through google/facebook). Or because it uses BBCode, and it is highjacking it. Or any of a dozen other possibilities I'm not even aware of (I'm no expert). Bottom line: attack vectors are quite varied, and most virus exploit one specifically. I recently had something similar, with 3 or 4 webcomics having obnoxious pop-ups and pop-unders, but all other webcomics I visit were fine. I ran a scan, cleaned up whatever had managed to wiggle its way in, and the problem cleared up. Can't promise it'll help you, but it's a good place to start.

Grey Wolf

[Random Poster]

Why only this site?

Probably because this site doesn't use HTTPS.

[Vinyadan]

Actually, Xfinity does send notifications within the browser. https://www.xfinity.com/support/arti...cations-policy

If it isn't a scam, it's possible that you really have some malware installed that acts like a bot, but it's also possible that it's a false positive. It's happened to me to try and open Youtube to find a little text instead that said that my traffic was unusual and I probably was a bot.